Disclosures & Privacy Policy
Disclosures
In compliance with regulations governing insurance brokers, we are required to provide certain disclosures to our clients and the public. Our brokerage has no direct or indirect ownership interest in any insurance company, and no insurer has an ownership interest in our brokerage.
We are not part of any financial conglomerate or holding company that has ownership in another brokerage or insurance company.
Our brokerage is completely independent with no financial or non-financial network affiliations.
As independent brokers, we represent multiple insurance markets and do not maintain exclusive contracts with any single insurer. We are not subject to volume or business mix requirements. From time to time, we may establish contractual relationships with various insurance carriers, including the one providing your coverage. These relationships may involve the payment of contingent commissions, which are based on factors such as growth, profitability, volume, retention, and the additional services we provide to insurers. These commissions are tied to our overall performance with each insurer, rather than individual policies, and are not guaranteed.
Occasionally, insurers may offer incentive programs to encourage the submission of new business. However, we prioritize placing your coverage with the insurer that best meets your needs, irrespective of such incentives. Brokerage compensation is included as part of your insurance premium.
For your reference, we have listed below the insurers we represent along with the range of compensation they provide as a percentage of your total premium.
Disclosures
In compliance with regulations governing insurance brokers, we are required to provide certain disclosures to our clients and the public. Our brokerage has no direct or indirect ownership interest in any insurance company, and no insurer has an ownership interest in our brokerage.
We are not part of any financial conglomerate or holding company that has ownership in another brokerage or insurance company.
Our brokerage is completely independent with no financial or non-financial network affiliations.
As independent brokers, we represent multiple insurance markets and do not maintain exclusive contracts with any single insurer. We are not subject to volume or business mix requirements. From time to time, we may establish contractual relationships with various insurance carriers, including the one providing your coverage. These relationships may involve the payment of contingent commissions, which are based on factors such as growth, profitability, volume, retention, and the additional services we provide to insurers. These commissions are tied to our overall performance with each insurer, rather than individual policies, and are not guaranteed.
Occasionally, insurers may offer incentive programs to encourage the submission of new business. However, we prioritize placing your coverage with the insurer that best meets your needs, irrespective of such incentives. Brokerage compensation is included as part of your insurance premium.
For your reference, we have listed below the insurers we represent along with the range of compensation they provide as a percentage of your total premium.
| Aviva Insurance | 12.5% – 25% |
| Intact Insurance | 12.5% – 20% |
| Travelers | 12.5% – 20% |
| Economical Insurance Group (Definity Insurance) | 12.5% – 20% |
| Jevco General Insurance | 5% – 20 % |
| SGI Insurance | 12.5% to 20% based on line type |
| Intact Facility | 7.5 % capped at $250.00 for personal auto |
Privacy Policy
This privacy policy discloses the privacy practices for www.tangoinsurance.ca and www.mytango.ca. This privacy policy applies solely to information collected by this web site.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us through website submission, email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to get an accurate quote on your insurance.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. We will do so in compliance with the Canadian Anti Spam Legislation (CASL).
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact our privacy officer immediately via telephone at 1-844-698-2646 or email to care@mytango.ca
ANTI-SPAM
We have a strict no spam policy at Tango Insurance. Our goal is to only send communications that are helpful and informative to our clients. We do not buy email lists and do not send email to anyone who hasn’t initiated contact with Tango in some form and we do not share your information.
CANADIAN ANTI-SPAM LEGISLATION (CASL)
Tango Insurance goes to great measures to ensure that electronic communications sent from our offices are in strict compliance with the CASL. Some of the things we do to ensure we maintain compliance with this complex law are as follows.
Educate Staff
It is important that our staff know the rules around the CASL. We hold in office sessions to ensure that everyone has a great understanding of how to send CEM’s (commercial electronic messages) safely and effectively.
Keep Accurate Records
A large part of the CASL is changing the manner in which we keep records on recipients of our communications. To work within the CASL guidlines, we must now accurately track information on when we first contact individuals and when we received implied or express consent to communicate with them.
Provide Information
All electronic messages sent from Tango include real contact information for a real person. If users have questions about communications they can simply contact our Privacy Commissioner using the information provided.
Provide Unsubscription Methods
We ensure that we provide recipients of commercial electronic messages from Tango with a clear and effective way to opt out of receiving these messages. All automated messages from Tango have an unsubscribe link and email management link at the bottom of the email. Users can unsubscribe using these links or by simply calling us at 1-844-698-2646 and asking to be taken off of the mailing list. If you wish to be removed from all system emails you can unsubscribe.